Leading Maid Agency in Singapore

Serving over 80,000 Families Since 1998

Whether you are a seasoned employer or new to it all, we understand that the process of hiring a domestic helper in Singapore can be tedious. After all, it is not just about finding a helper that would be a great fit for your family. There are other factors such as paperwork, legislation, fees, as well as bureaucracy to handle.

If you’re unsure of where to start, you can always check out these four simple steps on finding the right foreign domestic worker in Singapore.

 

PEACE AT HOME, PEACE OF MIND

Here at Homekeeper, we endeavour to be your best and reliable maid agency in Singapore, transparent on our pricings, without compromising on quality service.

Our Household Impacts At A Glance

As a maid agency licensed by Singapore’s Ministry of Manpower (MOM), we uphold a proven track record, showcasing the steadfast dedication and quality of service that continues to resonate with our clientele. Built on trust, our exceptional professional reputation has consistently garnered appreciation, reflected in the outstanding positive feedback we’ve received over the years. Our unyielding commitment towards customer satisfaction remains our driving force.

80,000+

Happy Families

20+

Years Of
Serving Families

4.7+

Positive Reviews

Maid Agency Services

At Homekeeper, we simplify the process of hiring a domestic helper in Singapore. Leveraging our wide range of services, we aim to eliminate the hassle often accompanying finding the right infant care maid, homecare maid, or elderly care maid. Whether identifying a suitable helper, managing necessary employment paperwork, handling maid insurance requirements, or providing thorough pre-employment training, we strive to ensure an efficient, smooth, and satisfying experience.

FIND A DOMESTIC HELPER

A domestic helper in Singapore includes a wide range of responsibilities. From mopping the floors, cleaning the inside only of all reachable windows, laundry, feeding pets on a regular basis, to keeping all exterior pathways or corridors clear to others. Our domestic helpers remain flexible in their duties for their employers. Hire a foreign domestic worker directly or via our transfer maid agency today!

MAID EMPLOYMENT PAPERWORK

Apart from an extensive recruitment network, our agency in Singapore will also help you take care of the necessary paperwork and match you to a foreign domestic helper that’s most suitable for you and your family’s needs.

MAID INSURANCE

Apart from being a maid recruitment agency specialising in placements for both new and transfer foreign domestic helpers, we also help with work permit processing and insurance coverage for maids.

All Singaporean domestic employers are required to purchase medical insurance, personal accident insurance, as well as a security bond for their domestic helper in accordance with the Ministry of Manpower Singapore. At Homekeeper, we are able to help you through the process of settling the paperwork for your maid’s insurance.

Don’t wait, buy your maid insurance from us here.

MAID TRAINING

We go through a stringent screening process as well as skills training for all our domestic helpers. Furthermore, with partner training centres in Indonesia, Myanmar, and the Philippines, our maids are equipped with extensive training even before arriving in Singapore – thereby putting them a cut above the rest. Whether it is a maid for elderly care, infant care, or housekeeping, our domestic workers are well-trained to keep your home in check.

Homekeeper – Peace at Home, Peace of Mind

What Our Satisfied Maid Clients Have Said

We believe in providing the best maid employment service to our clients.

Doris Chua

Both my mum and myself have been really happy and satisfied with the domestic helper that we employed recently. This could not have been done without the help of Steven. We highly recommend Steven, who is very responsive and professional during this process.

From recruitment to the helper's arrival, it is just seamless - Steven prepared all the documents, quarantine, training, banks, etc. etc, we did not have to worry at all! Thank you Steven!

Mr Hong

"Want to say a big thank you to Josephine in Elias Mall branch for her kindness and patience to me and my family. I'm really enjoy Homekeeper Home-to-home service. I don't need to visit branch for entire hiring process. Everything can be done online. 

In this challenging time, getting a new helper from overseas is not easy. She is very patient to match the right profile for my family and always respond to my query even on her off days. 

Everything would not have been as smoothly if she didn't give us her guidance into getting our new helper into Singapore from Indonesia. We managed to clear SHN and swap tests successfully. And we are thankful for our smiley new helper this time of the year. 

I am very happy with her service and also the process in Homekeeper to bring in a new helper."

Ms Tew

"From the moment I send in enquiry via WhatsApp, I have the best service experience from Steven.

Everything from A to Z was explained to me in detail. Every question was answered precisely by Steven.

Many domestic helper's profile was shown to me. He also recommended several domestic helper which he thinks fit my requirement.

After sales service was prompt and his response was fast. Very happy and fortunate I engage MDW with Homekeeper Maid Agency instead of other Agency. Will highly recommend my relatives and friends to Homekeeper especially Steven.

Why Has Homekeeper Been Chosen By

80,000 Over Families Since 1998

4 Locations Islandwide

Can’t travel down? Fret not, as we also offer virtual consultations! Reach out to us today to find out more!

Rigorous Screening And Training

Through our partner training centres, we source the best helper for you and your family.

Reinforcement Training Provided

We believe that every household is unique, hence dependent on the home care needs of your family, we provide further reinforcement training.

Strong & Reliable Pre-Post Employment Support

In addition to helping you with the necessary pre-employment paperwork, we also provide post-employment support such as air ticket reservations and airport transport services.

Resources

Have more questions for us? Speak to our friendly consultants by leaving us a message below, and we’ll get back to you as soon as we can.

Mandatory Rest Day for Migrant Domestic Workers

Mandatory Rest Day for Migrant Domestic Workers

To allow MDWs to rest and recharge from work, the Ministry of Manpower (MOM) has announced that all employers must provide their Migrant Domestic Workers (MDWs) at least one rest day a month that cannot be compensated away from 1 January 2023. It will apply to all new...

read more
How to Prepare for Your Newborn’s Arrival: 5 Tips

How to Prepare for Your Newborn’s Arrival: 5 Tips

Whether you’ve hired help from a reliable maid agency for infant care in Singapore or not, there are many things that you still need to prepare before the arrival of your newborn. Particularly if you will have a lack of time and energy once you give birth, making sure...

read more

Leave Us a Message

Have more questions for us? Speak to our friendly domestic consultants by leaving us a message below, and we’ll get back to you as soon as we can.

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Visit Us At Any Of Our 4 Locations Islandwide

Bukit Timah Shopping Centre
170 Upper Bukit Timah Road #04-60
Bukit Timah Shopping Centre
Singapore 588179
Tel: 8065 0714

homekeeper pasir ris google maps

Elias Mall (Pasir Ris)
Blk 625 Elias Road #02-328
Elias Mall
Singapore 510625
Tel: 8056 0497

Ang Mo Kio
Blk 725 Ang Mo Kio Ave 6
#01-4146
Singapore 560725
Tel: 8801 9498

homekeeper yishun central 1 map location

Yishun Central 1
 925 Yishun Central 1
#01-217
Singapore 760925
Tel: 8896 7515

Frequently Asked Questions About Maid Employment Agencies in Singapore

Is Homekeeper Maid Agency a reputable and reliable maid agency in Singapore?

Yes. Homekeeper Maid Agency is a reputable and reliable maid agency in Singapore. Our licence from the MOM testifies to our credibility. We have also built a strong reputation over the years through our commitment to high service standards, ethical practices, and a responsive customer service approach.

Why choose Homekeeper as your maid employment agency in Singapore?

Homekeeper provides you with comprehensive and quality services to make the process of hiring a maid for your home as hassle-free as possible. Our friendly and professional staff will cover all aspects of paperwork and the application process, such as initial interview, training, travel arrangements, medical screening, etc. All of these are done to ensure that the procedure is smooth whilst complying with the legal requirements.

Furthermore, we endeavour to match the right helper to assist you with your domestic needs. Choosing a reliable maid agency is just as important especially since the process requires a very strong after sales support. As such, it goes without saying that your satisfaction is our top priority.

How can I ensure the maids employed by Homekeeper are skilled and trained?

We ensure our domestic helpers are skilled and trained through rigorous pre-employment screening and training at our partner centres before they are assigned to a household in Singapore. From elderly care to housekeeping, our Indonesian maid, Myanmar maid, and Filipino maid are well-equipped to provide proficient services before their arrival in the country.

Who is eligible to hire a domestic helper in Singapore?

All Singapore citizens, Permanent Residents, and expatriates holding valid Employment Pass or S Pass, are eligible to apply. However, these are subject to the MOM’s approval of the reason for employing a domestic helper. Prospective expat employers have to show proof of family members living with them upon submitting their application.

Does Homekeeper provide comprehensive maid insurance for domestic helpers in Singapore?

Yes, Homekeeper goes beyond just matching you with a suitable domestic helper. We assist in purchasing comprehensive maid insurance coverage for domestic helpers in Singapore. We help ensure the coverage includes medical and personal accident insurance, which is crucial for protecting your domestic helper. We help streamline the paperwork involved, ensuring a hassle-free experience for you. We aim to keep the process aligned with the MOM requirements, creating a safe and secure environment for employers and helpers.

What is the Security Bond for Foreign Domestic Workers (FDW)?

The security bond of $5,000 applies to employers of foreign domestic workers in Singapore. The purpose of a security bond is to ensure that employers remain responsible for the maintenance and welfare of their helpers. This includes prompt salary payment as well as timely repatriation of these foreign domestic helpers. Should the employer violate the Work Permit conditions, the security bond stands to be forfeited. However, if the maid is found to have breached these conditions on her own behaviour, the employer will not be held liable.

If the foreign domestic helper in Singapore is not found within 1 month from the date the Work Permit was cancelled, $2,500 (half of the $5,000 security bond) will be forfeited to cover the repatriation and other related costs.

Find out more about the necessary paperwork required to hire a foreign domestic worker in Singapore.

How can I deal with a difficult maid hired through Homekeeper Maid Agency?

Should you encounter any difficulties with a maid hired through Homekeeper, we urge you to contact us immediately. We believe in fostering a harmonious working relationship and will strive to facilitate an open and constructive dialogue between you and your domestic helper. Our experienced team is well-equipped to mediate disagreements, offering insightful advice and practical solutions. In more serious situations, we provide professional counselling services to address and help resolve the issues at hand. Your satisfaction is our priority, and we are committed to ensuring a comfortable and peaceful domestic environment for you.
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