The Complete Process of Hiring a Migrant Domestic Worker

The Complete Process of Hiring a Migrant Domestic Worker

The process of hiring a Migrant Domestic Worker (MDW) in Singapore is governed by the law. Through a legal maid employment agency in Singapore, you can be guided and assisted in acquiring an MDW. 

Direct application to the Ministry of Manpower is a tedious process that a maid employment agency in Singapore will help you through. 

The basic processes of hiring MDWs 

Visit our maid employment agency in Singapore and start the process of hiring an MDW. 

You can begin the process by selecting an MDW from the ones available in the agency’s data. MDWs apply to work in Singapore while in their home countries. 

Through the agency, you can plan a phone call or video call interview and get to interact with the potential helper online. 

When you settle for an MDW of your choice, you will pay a deposit for the agency to assist you with the application process for an MDW. 

Not only that you will need to apply for a Work Permit with MOM Singapore for the helper before they can work in Singapore legally, there are also requirements and regulations in their home countries that you need to adhere to. The application processes vary depending on the country. Failure to abide by the rules and procedures will result in illegal employment of MDW.

The application process through an agency will be less tedious especially since they understand the regulations well. Once compliance with all requirements is attained, the agency arranges for the MDW to arrive in Singapore. 

Before taking the helper home from the agency, you should clear all remaining charges and submit all required documents. This entire hiring process is more convenient through an agency. 

Basic terminologies

EA – Employment Agency

EOP – Employer Orientation Programme

MDW – Migrant Domestic Worker

MEA – Maid Employment Agency

MOM – Ministry of Manpower

Mandatory legal requirements and procedures to take note of

Under the laws in Singapore, any person who intends to hire an MDW must meet a set of basic requirements. 

An MDW employer is expected to be at least 21 years old or older and should also not be undergoing bankruptcy. 

The income of a person applying to employ an MDW is highly considered and the law also requires the employer to have good mental health and fully understand their responsibilities as an MDW employer. 

It is also a requirement for employers to live with their MDWs. The regulations are set to ensure the well-being of all MDWs in Singapore.

If you are hiring an MDW for the first time, you must attend the Employer Orientation Program (EOP) before you submit your work permit application. The program helps you to understand all your roles and responsibilities as an MDW employer. 

For employers who need to hire a second MDW, the Ministry of Manpower considers the application based on the applicant’s need for more than one MDW. 

Some of the outstanding factors to employ a send MDW include having 2 children or more who are below the age of 18 years. 

Another factor could be having a parent or parent-in-law who lives with you and is more than 60 years old. The ministry will highly consider your financial ability before allowing you to hire a second MDW. 

Who qualifies to be an MDW?

The Singapore law also sets requirements that an MDW should have to secure employment in Singapore.

An MDW in Singapore should be an educated female aged 23 to 50 years during the time of application. 

MDWs can renew their work permit until they get to the age of 60 years. Proof of a minimum of 8 years of formal education is a key requirement. 

To get employment as an MDW in Singapore, you should be from the Philippines, Sri Lanka, Hong Kong, Malaysia, Thailand, Indonesia, Bangladesh, Taiwan, Myanmar, India, or South Korea. 

The hopeful MDW should also have experience in his or her home country and be willing to attend a Settling-In Programme (SIP) for a first-time MDW applicant. 

The MDW should also not be related to the employer and should not be residing in Singapore during the time of application. 

Various processes to hire an MDW

One may choose to hire an MDW through an agent or agency. In this case, the employer needs to produce some documents. 

If hiring the MDW for the first time, you must produce your Notice of Assessment, certificate from the Employer Orientation Programme, your documents, and the personal documents of those you live with. 

You can also opt to acquire an MDW through transfer. Transfer MDWs are those who are already in Singapore, meaning you get to interview the MDW in person. 

Maid employment agencies in Singapore would easily help you link up with a Transfer MDW and the current employer. 

Directly acquiring the foreign helper by yourself through the MOM is another option although the process is tedious.

Hiring an MDW Through Homekeeper

We are a leading maid employment agency in Singapore and our professional team is always here to help you in handling all employment paperwork when hiring a domestic helper. 

Contact Us:

WhatsApp: 8515 5527

Tel: 6468 5220


When Should I Hire A Domestic Helper?

When Should I Hire A Domestic Helper?

In today’s age, keeping the household in order seems like a bit of a challenging job, especially if you have to do a lot on your plate. While the restricted time constraint of everyday life is constantly rising, the amount of housekeeping one can manage is surely declining. There are many reasons to hire maid service in Singapore.


Why Hiring A Domestic Maid Service Singapore Is a Good Idea?

Hiring a domestic helper can make a big difference and can save you a lot of trouble instantly. So if you find yourself on a fence, here are some big reasons to go with the right maid company.

Working for Long Hours:

If you work for long hours, and always desire to come home and relax, then you should consider hiring a domestic helper for you. Obviously, no one likes to work hard for long hours on weekends; rather, they like to spend time with family.

Busy Family’s Life:

If you live with a big busy family, having children and pets, it could be challenging to deal with multiple housekeeping tasks while taking care of everyone at home. A reliable maid service will bring you relief and focus on other important stuff in life, leaving behind laundry chores, etc.

Support for a senior:

If you have someone to look after in your family members, you can rely on a certified maid to get additional support to the older adult. A professional domestic helper will run errands, cook, and ensure to keep the house well-organized and clean.

You have Regular Guests:

Having regular guests at home could create tremendous pressure. With so much to do with cleaning and keeping the house in good form, it becomes challenging to treat guests properly. Hiring a maid lets you entertain your guest while handling all the cleaning tasks.


The Best Time an Employer Should Hire a Domestic Helper in COVID-19

Ok, so you have been crouching down at your home in isolation for literally months, and now days are starting to run together. After long tiring weeks of around-the-clock cooking and cleaning, you now much be looking for an answer: when is it safe to hire a domestic helper?
Well, there is no fast answer to this. The right time depends on each individual’s risk tolerance.

Like Homekeeper Maid Agency, all domestic helpers travel to Singapore need to take COVID-19 polymerase chain reaction (PCR) test and serology test on arrival. Moreover, they also need to serve 14-day Stay-Home-Notice (SHN) at dedicated SHN facilities on arrival.


Homekeeper Maid Agency— Get the Premium Maid Service Singapore

Are you looking for a trained helper who can help you with all household chores? Do you need a certified and background-checked domestic helper for your family? Homekeeper Maid Agency is here to make it possible for you!

We have been serving the people in Singapore with the best domestic helpers to get peace of mind in terms of home care need. From finding a helper to pre-employment training, maid insurance, and paperwork, we handle everything for you to provide you a hassle-free experience.

Here are some reasons to choose us over others:

  • We have been in this industry for more than 20+ years.
  • We employ trained and qualified helpers to get you peace.
  • Our pre-employment training ensures you excellent results and cooperation.
  • The prices are extremely low as compare to the efficiency delivered.

So wait no more, and get in touch with us now for Singapore maid agency service!
Contact us at:
+65 6468 5220
+65 8515 5527
Email Address:

The Best Skills a Housekeeper Should Possess

The Best Skills a Housekeeper Should Possess

Are you looking to get housekeeping services in Singapore? Do you know what skills a housekeeper should possess? Keep reading the article because you are going to hand over your home to someone unknown.

People mostly think that hiring a maid is only for the rich. If you are maintaining your home alone then, you might need a maid as a helping hand. A maid helps in keeping your home in great shape. With a housekeeper maintaining your home, you can manage your time more efficiently.

If you have a regular job, then keeping your house in a nice shape can be difficult. There will be only one thing running in your mind that you have to clean your home after all these working hours. Hiring a housekeeper is physical help and mental relief as you get relaxed from being stressed.

Hiring a housekeeper can turn out to be a great idea because:

  • You can do things that you love to do.
  • You can spend more time with your family and friends.
  • You will get rid of cleaning.

Hiring a housekeeper will allow you to spend your time and energy doing something productive.

Skills That a Housekeeper Should Have

Time management

You are hiring a housekeeper so that when you come home, you get everything organized. Time management is a must-have skill that a housekeeper should possess. A housekeeper should come to your place on time and finish all the tasks in the expected time frame. It will make sure that all the tasks are well managed and completed on time.

Communication skills

Communication matters a lot in understanding different tasks. A maid with good communication skills will listen carefully, understand, and implement instructions. Housekeepers should regularly communicate with the homeowners to make sure that they have rightly understood the cleaning tasks. Without a set of good communication skills, a housekeeper may overlook important factors required to complete a specific task. Asking questions to understand the cleaning tasks is very crucial. This helps in completing tasks without making any mistakes.

Honest and reliable

Mistakes can happen to anyone. The good thing is to accept the mistake. Being honest is an attribute of a quality housekeeper. They admit the mistake and make sure that it never happens again. The housekeeper you select must be reliable too. You cannot hand over your home to someone who is not trustworthy. So before hiring a housekeeper for your home, make sure that the person is honest and reliable.

Familiarity with the cleaning equipment

For the cleaning job, there are different pieces of equipment available. The most common cleaning tools are vacuum cleaners, mops, and many others. A good housekeeper is familiar with every cleaning tool and its use as well. Professionally trained housekeepers clean the equipment after using it, which is compulsory. This knowledge about cleaning tools helps a housekeeper to complete the work effectively and quickly.

Homekeeper Agency

Homekeeper is an agency that provides skillful maids in Singapore to help you clean your homes. The main goal of the Homekeeper agency is to provide suitable maids that can help you with the best cleaning services. Contacting this agency will minimize your burden by saving both time and money.

Services by Homekeeper Agency

Here are some of the services that the Homekeeper agency in Singapore offers:
The Homekeeper agency selects the right maid depending on the care needs at your home.
The agency takes care of all the paperwork so that you do not get into any trouble.
The agency takes care of your maid insurance so that you could avoid surprising costs.
The agency trains your maid according to your home care requirements and then sends him/her to your place.

To get the best maid services in Singapore, you can contact the Homekeeper via phone or email.

What Do Maids Do In The House?

What Do Maids Do In The House?

Coming home from work and getting busy with house chores hardly leaves you time to spend with your kids. Do you feel exhausted and stressed out due to all the burden being on your shoulders? Perhaps it’s time to get some help from maids. Filipino maid agencies provide you with professional maid services in Singapore. This might solve all your worries. Before you look for maid agency services in Singapore, find out what do maids actually do.


What Are The Basic Responsibilities Of A Maid In The House?

  • Lightly cleaning the living area including vacuuming, dusting, mopping, and sweeping all rooms in the house.
  • Cleaning all the bathrooms. That includes shower/bath area, toilets, and mirrors.
  • Cleaning the entire kitchen
  • Washing the dishes
  • Making the beds
  • Washing clothes, ironing them and then folding them.
  • Cleaning windows from inside
  • Removing the garbage
  • Running errands (grocery shopping, dry cleaning, etc.)
  • Restocking items, for example, tissues, etc.
  • Preparing food for the family members


What Should You Be Expecting From A Maid Service In Singapore?

House management:

Your maid should be proficient in managing the house. She should know where things are placed. That includes where the cutlery and the toys of children are kept.

Products and Inventory:

Your helper should make sure the products required for cleaning and maintaining the house are always available. She should re-order if something runs out.

Sound knowledge:

An excellent housekeeper would know how to use products safely in the best way. She would keep a realistic and efficient approach to doing her chores.


You can expect her to be a little flexible in the house chores. For example, she can sometimes perform tasks like taking the dog for a walk. She should aim to help you as much as possible and make your life easier.

Managing time:

This depends if the maid is alone or is part of a team. This is an important aspect. Your maid should ensure that time limits are being met, and tasks are not taking longer.


What Are The Services Provided By A Filipino Maid Agency In Singapore?

They will find a maid for you:

When you contact a Filipino maid agency, your time is automatically saved. They are equipped with a database containing the biodata of each candidate. You will not have to waste your time verifying if your maid is reliable. Maid agency services in Singapore train maids themselves and take responsibility for the paperwork.

They have programs that train maids:

A Filipino maid agency will provide you with a maid who has sound knowledge about the job. Maid agency services in Singapore include training maids for housekeeping. They also have candidates who are trained to take care of the elderly and disabled people.
Helpers also get training to take care of children. With the help of such training programs, helpers are less prone to making mistakes. These agencies provide maid services in Singapore that are tested through pre-employment training programs.

Insurance of the maid:

The insurance service allows you to make claims and save you from additional costs. The insurance policy of the maid agencies in Singapore includes expenses regarding health care, the death of your maid, etc.

Paperwork for maid employment in Singapore:

A work permit is required for a maid to start working. These maid agencies do the paperwork.
If you search for the best services provided by a maid agency in Singapore, get in touch with the Homekeeper Maid agency.

Our services are reliable and quick. We have a team of professionals who can make your task easier. Thus, we are the perfect option for you. So wait no more now!

Contact us to avail of our excellent services:
Business number: 6468 5220

How Do You Deal With A Difficult Maid?

How Do You Deal With A Difficult Maid?

Even with reliable maids hired through domestic helper agencies in Singapore, some can prove to be difficult. The sudden outburst of your maid can make you concerned. Even though you are paying her, still handling a difficult maid is not a simple task.

There are a few domestic helpers who are short-tempered and do not have good coping capabilities. Don’t forget that your maid is a human being too. Instead of getting angry or firing her, try to find a solution.


What Are Some Clashes You Could Have With Your Maid Due To Her Undesirable Actions

There can be instances where she could get enraged out of frustration. For example, if a jar is not opening, she could become frustrated and lash out. Some of her anger reactions could include clenching her fists, shouting, or sometimes even throwing things or banging her fists against something. These instances could be rare, but they are worrisome and need solutions.

They can direct anger at the person close by, even if it wasn’t their fault. This can put your children at risk as well. This way, the relationship between you and your maid will begin to fall apart, and it won’t be long till you fire her. These situations can be avoided.


How Can Such Situations Be Handled?

When you see your domestic helper getting angry, instead of becoming defensive or shouting at her, try to respond with calm behavior. Listen to her and avoid making sarcastic comments that would further instigate her. When you resolve such situations, inform her that this type of behavior is unacceptable. Politely give her a warning so that such behavior does not become a pattern.


What Techniques Can You Try To Resolve Things Peacefully And Have A Better Relationship With Your Maid?

It is imperative to try out some techniques so that your relationship with the maid is not disturbed to save yourself from such inconveniences.

Do not pay the bare minimum

If your domestic worker is not being paid well, she is likely to be in a terrible mood. With a foul mood, she is more likely to get frustrated on minor issues. Try to pay her well. If it’s possible, then give her a raise yearly too. After all, she looks after your house and makes your life easier.

Talk to her yourself

You don’t need to have counseling skills. All you have to do is to be a good listener. Talk to her politely about her behavior, and this could drastically change things. It will make her more conscious, and your polite behavior might change hers too. Ask her about any other problems she might have because that could be a reason for her unnecessary anger.

Don’t put too many restrictions

Try to treat your maid like family. Allow her some personal time as well so that her mood is better and she stays happy. Eg: You can allow her to go for a stroll in the park. You also have to make sure that this freedom is not excessive as this could lead to negligence in house chores.


What Services Are Offered By A Domestic Worker Agency In Singapore?

You can select a maid from their database:

Finding a maid using a domestic helper agency in Singapore has become convenient and less time-consuming. Their database with all the bio data of each candidate helps you choose a maid according to your requirements. You can now find a reliable maid easily.

They have pre-employment training programs:

Domestic worker agencies in Singapore provide you with maids who are tested through pre-employment training programs. The maids have adequate knowledge about the job. Maids have been trained for housekeeping. Training programs are designed to train maids to take care of the elderly and disabled people. Domestic helper agencies in Singapore also train maids to look after children.

Maid insurance:

These agencies work with reputable insurance companies to provide fair coverage for domestic helpers. You can easily make claims through contacting their customer service, and once your claim is approved, they send you a cheque. Their insurance policy covers hospital expenses, repatriation cost, etc.

Maid employment paperwork:

To start working, the maid requires a work permit. A domestic helper agency in Singapore does all the paperwork for you. Even if you need to cancel your helper’s work permit, the paperwork will be done on your behalf.


Are you searching for the most reliable and efficient domestic helper agency in Singapore? Quickly check out Homekeeper Maid agency. We help to reduce your workload with their quick, affordable, and dependable services.

Make Your Lives Easier By Contacting Home Keeper Maid Agency:
Business number: 6468 5220

How Can I Direct Hire From The Philippines?

How Can I Direct Hire From The Philippines?

People tend to have this assumption that directly hiring a maid from the Philippines is difficult. However, hiring a helper may not be as complicated as others have told you. There are some lengthy procedures and formalities you need to complete, and that’s it.

How Can You Hire A Maid Directly From The Philippines?

The Philippines government has made it mandatory to go through a registration process before working abroad. The employment Administration (POEA) is the one who conducts the registration process.

The POEA will provide the maid with an exit visa known as the overseas employment certificate (OEC). Thus, after finding a prospective helper, you must engage with an agency that is POEA-accredited. With the help of a Filipino maid agency in Singapore, you can get through the hectic process.

What Should You Keep In Mind While Hiring A Maid From The Philippines?

  1. The maid should be able to stay with your family for a long time. That is one advantage of direct hiring, so make sure you’re hiring a person who intends to stay for longer.
  2. You should expect the maid to have experience and stay comfortable taking care of children, the elderly, or any sick family member. The maid should know her job and be responsible.
  3. The maid you are hiring from the Philippines should be reliable. The maid will live with your children and should be no harm to them. You should expect your maid to be trustworthy.

What Is The Process Of Hiring A Filipino Maid?

  1. You should be aware of the requirements and legal procedures set by the government.
  2. The Ministry of manpower has set some requirements for employers you need to meet before hiring a maid.
    • Should not have been recently bankrupt.
    • You need to be 21 years old or above.
    • You must understand that an employer also has responsibilities.
    • You should be financially stable to hire a maid.
  3. The employer must meet with a POEA accredited Filipino maid agency in Singapore to apply to hiring a helper.
  4. To file for the application, you need to show your valid documents, including:
    • IPA (approval from the Ministry of Manpower)
    • A copy of the helper’s passport.
    • POLO employment contract
    • A copy of your ID (employer)
    • An undertaking letter of the Filipino maid agency in Singapore.
  5. Search for a maid and when you have shortlisted a few candidates, start interviewing them.
  6. To avoid any inconveniences during the hiring process, make sure you have fulfilled all the requirements. Every document should be ready, and your approvals need to be granted on time. That includes work permits, education requirements, etc.
  7. To apply to hiring a maid from the Philippines, you will need a maid agency in Singapore to help you with all the paperwork. They will help you throughout the administrative process. After getting the MOM approval and submitting all necessary documents, you need to book a flight for your maid to Singapore and allow luggage of 20kg. If you are hiring for the first need, you need to complete the employer orientation program. Then you need to ensure an insurance policy for your maid. Your maid will have to pass a medical exam and get a work permit.
  8. Once you complete all of this, present the documents to POEA. If they accept them, they will allow you to hire your maid.

What Services Are Offered By Filipino Maid Agencies In Singapore?

If you are looking for a Filipino maid agency in Singapore that provides the best services, check out Homekeeper maid agency. Here are some of our services:

1. You can select a helper from our database:

We make direct hiring less time consuming and more convenient for you. You can go through our database and select a maid that suits your requirements.

2. We offer pre-employment training programs:

We test our maids through pre-employment training programs. We provide you with knowledgeable and experienced maids.

3. Insurance of your helper:

We work with reputable insurance companies that provide fair coverage for house helpers. The insurance policy covers hospital expenses and many other things.

4. We take care of all the paperwork:

Your maid requires a work permit to start working for you. We help you by doing all the paperwork on your behalf and save you from the hassle.

Are you also looking for a trustworthy and experienced Filipino maid agency in Singapore? Contact Home Keeper Maid agency to make your life easier. We reduce all your workload with our reliable and efficient services.

Save your time by contacting Homekeeper Maid agency via email at or our business number 6468 5220.

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