Who is eligible to hire an MDW?

To hire an MDW, you must be 21 years old and above, must not be an undischarged bankrupt and must have the mental capacity to fully understand and discharge the responsibility as an employer.

MOM will also consider your financial ability to hire, maintain and upkeep the MDW in an acceptable accommodation.

To find out more, please visit:
https://www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/eligibility-and-requirements/employer-requirements

How do I pay the levy?

You must pay the levy via General Interbank Recurring Order (GIRO).

The levy for each month will be deducted from your bank account on the 17th of the following month (or the next working day if it falls on a weekend or public holiday).

Your helper’s Work Permit will be revoked, if you don’t pay the full levy on time.

If you need to pay levy using other methods, you must pay the levy for each month by the 14th of the following month.

What are the insurance requirements for MDW?

You need to buy medical and personal accident insurance for your helper.

Before your helper arrives in Singapore, you must buy medical insurance and personal accident insurance as part of your medical obligations to her.

Medical insurance for inpatient care and day surgery during your helper’s stay in Singapore with coverage of at least:

• $15,000 per year (For policies with start date effective before 1 July 2023)
• $60,000 per year (For policies with start date effective on or after 1 July 2023) 

Personal accident insurance with a minimum coverage of $60,000 for your helper.

This is to protect your helper and her family by providing a lump sum compensation if she suffers from permanent disability or passes away due to an accident.

The compensation must be made payable to your helper or her beneficiaries.

What is a security bond?

A security bond is a binding pledge to pay the government (up to $5000) if you break the law or the conditions governing the employment of a helper.

You are required to post a security deposit (bond) of $5,000 for every helper you employ unless she is a Malaysian.

Bonds usually take the form of insurance. The insurers guarantee to pay the government should you break the rules; then the insurers pursue you for the money.

Who should pay for the MDW’s medical expenses?

As an Employer, you are required to bear all cost of maintaining your MDW, this includes any medical costs necessary for her health.

You are encouraged to buy insurance with a higher coverage to protect yourself from any excessive medical bills.

What happens if I encounter problems after hiring the maid?

 We provide free counselling services to talk to your maid in order to identify and solve the problems.

We have employees conversant in Bahasa Melayu, Burmese and Tagalog.

The compensation must be made payable to your helper or her beneficiaries.